Discount Fleet Supply is now Great American Inc. Click Here for more information.

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Frequently Asked Questions

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Shopping

  • How do I find the products I'm looking for?
  • Can I visit and shop at your warehouse? Where are you located?
  • How do I know which products are available at the location near me?
  • How can I see which brands you carry? Can I shop by brand?
  • It looks like some items in my order are on backorder. Why?
  • How do I start a return?
  • What is your return policy?
  • How do I return a core?
  • Payment Methods
  • Pricing disclaimer
  • Large Order Discounts
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Ordering & Shipping

  • Where can I find the tracking number/status of my order?
  • Where can I find my order history?
  • What is the minimum order for Free Standard Shipping?
  • Can I place my order by phone?
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Manage My Account

  • How do I update my profile email?
  • How do I change my password?
  • How do I get a copy of my invoice?
  • How do I update my payment method?
  • How do I update my shipping address?
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Website

  • How do I add Great American Inc. to my phone's home screen?
  • What is your Privacy Policy?
  • Where can I find the Terms & Conditions?